Shipping & Returns
Everything you need to know about shipping and returns
Shipping Policy
We offer free standard shipping on all orders. Orders are processed within 1-2 business days and typically arrive within 5-7 business days.
- Standard Shipping: Free — 5-7 business days
- Express Shipping: £9.99 — 2-3 business days
- Next Day Delivery: £19.99 — 1 business day
International shipping is available to select countries. Rates and delivery times vary by destination.
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items within 30 days of delivery for a full refund.
Return Conditions:
- Items must be in their original packaging
- Items must be unused and in new condition
- Proof of purchase is required
- Some items (perishables, personal care) are non-returnable
How to Initiate a Return
- Contact our customer support team
- Provide your order number and reason for return
- Receive a prepaid return label
- Ship the item back to us
- Refund processed within 5-7 business days after receipt